Shipping / Delivery Info
Important Information Regarding overnight shipping option:
(Provided the delivery destination is a major city center area): All orders placed (and paid for) before 11:00 - Noon (12:00) Monday to Thursday - will be shipped on the same day, for 'best-effort' delivery the following day.
- If orders are placed after cut-off on a Thursday, or before Noon (12:00) on a Friday, they will be shipped on the Friday, however - due to the nature of couriers, standard/'overnight' shipping would find the delivery to take place on the following Monday. (Assuming delivery is to a major city centre area.)
- The same can be applied over public holidays.
- From time to time, a (very rare) slight delay in delivery may occur, for reasons beyond our control (we are not the couriers...!).
- As Such, The Vapery can not 100% guarantee that the overnight shipping option with Dawn Wing will always find deliveries to be made within 24 hours of order completion. HOWEVER, we do have an extremely high (99%+) success rate for overnight deliveries and assure that both The Vapery and Dawn Wing will do their utmost best to ensure a speedy delivery of your goods to you! :)
- The Vapery will not be held liable for any unforseen delays in our 3rd party courier/delivery service!
Weekend Deliveries Note: A Saturday (not Sunday) delivery can be arranged at an additional charge, however is only available to certain areas, and we will not be held liable to guarantee this option to you. Available exclusively by prior request / additional payment and confirmation by our shipping team and couriers!
- FREE - Self Collection at either our Centurion (Doringkloof Mall) or Montana (Montana Corner) stores!
- N.B. PLEASE NOTE WHICH STORE YOU WOULD LIKE TO COLLECT FROM SO WE CAN ENSURE THE GOODS ARE AVAILABLE AT YOUR SELECTED OUTLET! :)
- FREE - Orders over R2000 qualify for free overnight express delivery to all Major City Centres in Gauteng!
- FREE - Orders over R2500 qualify for free overnight express delivery to all other Major City Centres (Nationally)
- R95 - Overnight to Door (1-2 days, depending on time of order) ~ Pretoria/Johannesburg (Dawn Wing Couriers)
- R120 - Overnight to Door (1-2 days, depending on time of order) ~ Other Major City Centres (Dawn Wing Couriers)
(*) Please Note: Outlying / Remote areas may take up to 72 hours to be delivered to! See additional comments / conditions below:
Centurion / Pretoria / Johannesburg ('Local')
Cape Town / Durban / Bloemfontein / East London / George / Port Elizabeth
ANY AREA outside of the above listed city centers / surrounding suburbs, may be considered as an outlying / remote area - and delivery could take anywhere from 24-72 hours (excl. weekends and cut-off times)! The Vapery are billed, and will in most cases cover the additional fees incurred for deliveries to remote areas. With this being said, please be kind and patient, as it is not every day that our couriers travel out to these remote areas! Some towns / areas are only delivered to on a once / twice a week basis, so if you live in a 'quaintly remote' area, your delivery may take a few extra days - but will definitely still get to you - please do not get angry with us! :)
The Vapery do however also reserve the right to request a small contribution be paid in special circumstances, should the remote area delivery costs exceed the profits for which the contents of the order contain - wherein, we reserve the right to withhold shipment until the excess has been agreed upon and paid for, or else cancel and fully refund the order.
For any order related queries, please drop us an email at firstname.lastname@example.orgSpecial Delivery Note:
If you require delivery to somewhere outside of these major metro areas, there will most likely be a small additional fee added for shipping! Please mail us if you are unsure...!